EDITORIAL REVIEW

Each TruGreen Service Plan Comes With The Healthy Lawn Guarantee

Our Review

TruGreen is known as America’s biggest lawn-care company, and they strive to offer the best services to more than 2.3 million customers. With each service plan, customers are covered by the TruGreen Healthy Lawn Guarantee and enjoy continual visits and summary reports. No matter what you need, TruGreen has many plans that can provide a beautiful, green lawn.

OVERALL RATING:

Features & Services:

Cost:

Customer Reviews:


Features & Services

All of TruGreen’s services use the company’s proprietary Premier Green Program. Through scientific research and more than 40 years of company experience, the program is designed to eliminate weeds from your lawn. The program also strives to make your lawn healthier and greener overall.

Each plan comes with a Healthy Lawn Analysis performed by a TruExpert Certified Specialist. The PhD-certified specialists are trained to understand what your lawn needs and can customize your plan accordingly. To keep you educated, they’ll provide a service report at the end of each visit.

FEATURES & SERVICES RATING:

TruHealth Lawn Care Plan

TruHealth is one of TruGreen’s most basic plans, offering the following:

  • Fertilization
  • Grub prevention and control
  • Pre-emergent and targeted weed control
  • Healthy Lawn Analysis
  • Healthy Lawn Guarantee
  • TruExpert Certified Specialist

With the TruHealth plan, you won’t receive access to lawn aeration, overseeding or tree and shrub services. All customers are able to add these services separately, but you’ll save more money in the long run if you choose a plan that already offers the services you need.

 

TruComplete Lawn Care Plan

TruComplete is TruGreen’s most cost-effective plan. It gives you eight lawn visits throughout the year along with some additional services:

  • Aeration
  • Fertilization
  • Grub prevention and control
  • Overseeding
  • Pre-emergent and targeted weed control
  • Healthy Lawn Analysis
  • Healthy Lawn Guarantee
  • TruExpert Certified Specialist

The only TruGreen lawn service that’s missing from this plan is tree and shrub maintenance. With aeration, you’ll have a more beautiful lawn faster. The TruGreen aeration process lets your lawn receive more oxygen, water and fertilizer to grow more lush and strong.

 

TruSignature Lawn Care Plan

TruSignature is one of TruGreen’s most comprehensive plans, offering services for every aspect of your lawn:

  • Aeration
  • Fertilization
  • Grub prevention and control
  • Overseeding
  • Pre-emergent and targeted weed control
  • Healthy Lawn Analysis
  • Healthy Lawn Guarantee
  • TruExpert Certified Specialist
  • Tree and shrub services

With TruSignature, you receive eight lawn visits throughout the year. Each service will include aeration and overseed, as well as seven tree and shrub visits. This plan is highly recommend for customers with large lawns or gardens. With this plan, the health and appearance of your property are both top priorities.

 

TruMaintenance Lawn Care Plan

TruMaintenance is the ideal plan if you’re looking for cost-effective, continual weed control. Through seven applications per year, you’ll receive the following:

  • Fertilization
  • Healthy Lawn Analysis
  • TruExpert Certified Specialist
  • Pre-emergent and targeted weed control
  • Healthy Lawn Guarantee

This plan does not include aeration, grub prevention and control, or tree and shrub services.

 

Additional Services

If you still need specific lawn care that isn’t offered in TruGreen’s base package, you can choose from some add-on services.

If you live in an area that’s prone to insects and pests, consider using TruGreen’s TruShield plan or Mosquito Control and Defense Treatment. The TruShield Tick and Flea Control Plan eliminates active pests while preventing against new ones from forming. With Mosquito Control, you’ll see fewer mosquitos in as little as 24 hours through targeted treatment throughout your lawn.

TruGreen also offers their TruNatural Lawn Care Plan if you’d like to make sure you’re only using 100% natural fertilizer and products. The plan can be used along with your other services to ensure a minimal environmental impact.

Pros

  • Offers four comprehensive plans to choose from
Cons

  • Services may not protect against lawn pests that can come indoors

Regional Locations

TruGreen is available nationwide in 48 states as well as the District of Columbia. The only states where it doesn’t have a presence are Hawaii and Alaska.

Regardless of which state you’re in, you’re likely close to a TruGreen branch that can service your lawn. The company currently has more than 200 franchised branches, which service more than 2.3 millions customers.

AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY DC
Pros

  • Availability through most of the U.S.
Cons

  • Franchise model can create differences in each location

Cost

TruGreen costs can vary depending on several different factors. When you request a quote online, a TruGreen representative will ask for the size of your lawn, the condition of your plan, the type of annual plan you’d like, and any additional services you’d like to include.

COST RATING:

Savings and Deals

All TruGreen customers receive 50% off their first application. The company is also known to offer some seasonal deals, which you can find online or ask your closest TruGreen representative.

All customers are protected under TruGreen’s Healthy Lawn Guarantee. The guarantee promises that your TruGreen specialist will return to your lawn as often as needed if you aren’t satisfied with the initial results. The guarantee helps keep annual costs low by covering any needed retreatments.

Pros

  • All customers receive 50% off initial treatment
Cons

  • No refund guarantee

Customer Reviews

TruGreen customer reviews can vary greatly from location to location. At each TruGreen branch, you’ll be dealing with different administrative professionals as well as technicians. We read through reviews on Consumer Affairs, Yelp and the Better Business Bureau to get a comprehensive view of customer sentiment.

Positive TruGreen reviews thank the company for their reliability and great results. Most customers are happy with their lawns in a matter of a few months. The negative TruGreen reviews were unhappy with their specific technicians, or they dealt with some billing errors at their local branch.

CUSTOMER REVIEWS RATING:

“Very happy with the care and performance of the lawn care workers. If I have special issues they are taken care of immediately. The workers are very friendly and caring about my lawn even suggesting additional care that can be taken.”

Bill,

Illinois

Pros

  • Customers are happy with seeing quick results
Cons

  • Some customers have billing discrepancies with their branches

Company Background

TruGreen has been in business since 1974 and has grown to become America’s biggest lawn-care company. The company was founded as ChemLawn and merged with Scotts LawnService in 2016 to provide coverage throughout the U.S.

TruGreen is currently based in Memphis, Tennessee, where its staff uses a scientific and customer-focused approach to develop the best plans for customers. All TruGreen specialists attend TruGreen’s Advantage Training Academy, which gives them to tools they need to customize treatment for different cases. TruGreen also employs PhD-certified specialists who train new hires and make some routine lawn visits.

Pros

  • More than 40 years of experience
Cons

  • Big U.S. presence may cause different customer experiences

The Bottom Line

TruGreen is a great option whether you’re looking for simple weed control or comprehensive lawn care for your entire property. With locations throughout the U.S., service can vary slightly. However, TruGreen is always committed to providing quality services and guarantees a beautiful lawn for the duration of your service. Find your local TruGreen provider today for a quicker way to a healthy lawn.

Disclaimer:

The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.