Turf Masters Lawn Care of Mauldin, SC

“We have been using turf masters now. For several years. It was not untilthis year we had experienced multiple issues with them. We live in a subdivision of 250 houses. all yards are small. multiple issues and excuses for not treating my loan. Where can't access the property. when you work from home? There are always gonna be 2 cars in the driveway. And I actually canceled the service last week because I had Halloween decorations in the yard. I received a text message yesterday my mom was to be treated today, I'm going to find out they never showed up and when I called the lady with cosomer service said they were unable to access my yard. It seems that everyone is too lazy to do their job these days. No one wants to get out and pull a cord through a yard when they have other jobs to do.”

Tony Smith via Google

“We hired turf masters for services and sent a picture of walkway to the sales rep to ENSURE it could be done prior to signing up. We paid for two treatments before we were informed this wasn’t possible. When asking for the 3rd treatment to be written off (47.50) we were told it didn’t make sense to write off for just a walkway despite the sales rep lying to get our business in the first place. It took 7 business days to even hear back. The original customer service rep had even mentioned refunding the prior treatments. No one is on the same page at this company. Highly do not recommend as it went all the way to the manager of the SC turf masters who said this. Nothing was worked out. They are still trying to bill us for the 3rd service despite us being lied to in the first place. We paid for 2 services on false pretenses.”

Veronica Vaticano via Google

“We have had Turf Masters for 5 years and every year we have the same issue with weeds. This year after having Turf Masters treat our lawn again with no success. They sent a manager out and looked at the weeds and said they "would do something nice to make up for it". Nobody ever came out so my wife called to cancel our service. My biggest issue is that my neighbor uses a different company and their yard looks great. They don't have any issues with their lawn. I decided to go to Home Depot and treat my yard myself. Magically, 50 dollars at Home Depot and 1 hour in my yard, my weeds finally died within a week. Save yourself the headache and frustration by using a different company or just go to your local home improvement store and do it yourself.”

Jesse Mouring via Google