NaturaLawn of America of McHenry, IL

Have been using them for a couple years now. As of lately they don’t leave a breakdown of cost of service & just charge card. This past visit they were ONLY supposed to do a tick service and did and charged us for the entire front of our property almost $600 bucks not approved (we discussed TICK service ONLY) now they are ignoring our calls and will not refund us for the service we did NOT ask for as well as again charging our CC without service price breakdown. I specifically spoke to them week prior about where they would be spraying they take advantage of customers and their money and just automatically decide what THEY want to do and charge my CC without authorization and bill. VERY expensive service and unprofessional employees

Very satisfied

Hi

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Best Regards

I used Trugreen for about 4 years – aerating/seeding in fall and approx 6 fertilizer/ weed control services per year- all costing about $900 per year. My yard NEVER looked good. Never. Looked as if nothing was being done to help it. Then I read where many Trugreen svc reps simply post the sign in your yard to make it look as if they had treated your yard that day when they had actually done nothing. But admittedly I never saw any reps – and I’m home ALL DAY EVERYDAY because I’m retired. Well, I finally changed companies this past fall 2022 because I decided that the Trugreen people weren’t actually doing my yard. Within 3 months of changing to “All Turf” my grass fescue lawn finally looks lush & green like it’s supposed to!!!!!! And to think I had to tolerate the crappy looking yard I had for the past 4 years!!! It’s now a good 6 months since changing companies and my yard looks excellent- thick and green! My advice: Change companies!!! All Turf lawn care does Cartersville, Bartow county, etc……. I wish I’d fired Trugreen years ago- they are a ripoff.

Victor B took the time to explain the service he was completing today excellent technician